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Organizations struggle with several challenges when it comes to managing their security operations and incident response processes. With the escalating volume of cyber threats today, organizations must take swift actions to respond and contain them. Any delay in response could result in data loss, operational disruptions, loss of customer trust, and reputational damage. Many businesses lack the capability and resources to manage this process efficiently.
As a highly regarded cyber security company in India and as part of Expertise-on-the-go support, we provide SOAR as a Service to organizations to streamline their security operations and speed up their incident response process. With SOAR services, you can benefit from our robust security, orchestration, automation, and response platforms. You can reduce your response times to security incidents by automating the incident response process and other repetitive tasks. This helps you efficiently deal with attack vectors, mitigate risks, and improve security posture.
Our solution triggers a series of interconnected steps when a threat or suspicious anomaly is detected. The first step involves alert validation, where we validate the alerts received from numerous sources such as SIEM, firewalls, and intrusion detection systems. This step reaffirms if the alert is a genuine threat or a false positive. Once validated, our SOAR platform automatically escalates the alert to raise an incident ticket and assigns it to the appropriate team for further investigation. The designated team immediately gathers the required data and evidence from relevant sources and takes appropriate action to contain and mitigate the threat. This may include blocking IP addresses, quarantining endpoints, or other measures to prevent further damage. Once the threat is neutralized, our team closes the incident ticket, performs root cause analysis, and creates a detailed incident report for your review. Finally, we take preventative measures to prevent the recurrence of similar threats and apply automation playbooks if applicable. We update the exclusion list to avoid the generation of similar alerts in the future.
To summarize, from the alert validation step to the incident closure process and exclusion list updates, we ensure you remain safe and secure.
Investigation of security threats is a critical task that demands significant effort and time investment. This step involves gathering data from numerous sources, correlating it, and analyzing it to identify potential threats. This process can be complex, and any delay in executing this step could lead to severe spread and damage. Our solution helps automate and streamline this step, enabling rapid detection and swift resolution of security incidents.
Managing incident response processes can be daunting and time-consuming, especially when it involves different tools and systems. Any inefficiencies and delays in response processes can harm your organization’s security posture. Our SOAR as a Service solution helps integrate various security tools and systems, easing the burden of SOC teams and allowing them to execute timely and effective response actions.